We generally provide a 100% Money Back Guarantee - less a 10 percent restocking fee - on VHS tapes ONLY.

If you receive a e-Safety Services product that does not meet your standard of excellence, and you return the product to e-safety services within 10 days of purchase in a prepaid, insured, traceable method to the address below for your money back, invoice credit or product exchange.

All CD's, DVD's, and written materials are NON-Returnable. Unfortunately, due to the advances in technology, the unauthorized copying of CD and DVD contents is easy. For this reason our supplier's policy is that ALL CD, DVD, sales are FINAL. No exchange, return, refund, or credit will be accepted for any reason.

Some DVD players will not play all DVD products. Please verify your DVD player will read DVD-R media before purchase.

 Send returns to

e Safety Services
914 Blount Ave
Guntersville, AL
        35976